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Design your beginning

Programs / Program 02

DesignOps, Operational
Intelligence and Excellence

The practical side of the masterclass. Between the ten live masterclasses your cohort meets on the live board for ten workshops and learns by doing, guided by Design Ledger.

10 weeksLive boardMember network Next intakeDates to be announcedFee8,765,000 sats
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Overview

Cohort Program / Learn by doing

The masterclasses are online. The cohort learns by doing.

Every week of the program opens with a live masterclass, online for everyone. Between the masterclasses the cohort meets on the live board: a talk by Design Ledger, questions, then a practical workshop where you apply the week to your own challenge, with your peers.

  • Live board workshops
  • Your own challenge
  • Facilitated by Design Ledger
Érico Lisbôa discussing product designs with colleagues in a sunlit lab
Érico Lisbôa / Working through ideas together

Who it is for

Design, creative and innovation leaders who want to shape better teams, lead with clarity and vision, and take design higher up within their organisation. Bring your own challenge and work on it with your peers.

How you will learn

10 live online classes

Online for everyone in the program. Two hour video calls with Design Ledger, Mondays 8:00 pm Sydney (5:00 pm Perth) or Mondays 6:00 pm Brasília. Watch live or recorded.

10 live board workshops

The cohort. Two and a half hours every Wednesday at the end of the day, between the masterclasses: a 40 minute talk by Design Ledger, 20 minutes of Q&A and a 90 minute practical workshop facilitated by Design Ledger.

Member network

Join the Design Ledger community worldwide. Share, learn and exchange with your peers, and ask Design Ledger at any time through the program.

Regional federations

The masterclasses are for all participants. The live board workshops run in three regional federations, where you work with Design Ledger and network with your local peers.

Federation 1 / English

APAC

6pm Sydney / 5pm Brisbane / 5:30pm Adelaide / 3pm Perth

Federation 2 / English

Americas

7pm Brasília / 5pm New York / 2pm San Francisco

Your program journey

Ten weeks across the five learning areas of the operating model, one live online class and one live group workshop each week.

Area 1 / Weeks 1 and 10Self Awareness and Personal Goals

Your voice, how you communicate, your abilities and your motivations. You define your Declared Intention in week 1 and set the next steps of your leadership practice in week 10.

  1. Week 01Your Goals as a Leader
  2. Week 10Your Next Steps as a Leader
Area 2 / Week 6Future Thinking and Planning

Envisioning: read weak signals and drivers of change, explore the four archetype futures and declare the future you choose.

  1. Week 06Automation and Future Scenarios
Area 3 / Weeks 3, 4 and 6Products, Operations and Automation

The outcomes and outputs of the work you lead: the assets, tools, methods and frameworks that carry work through its final stage.

  1. Week 03Operations Run on Data
  2. Week 04Turning Data into Useful Insight
  3. Week 06Automation and Future Scenarios
Area 4 / Weeks 2, 8 and 9Explaining Value to Multifaceted Markets

Articulating the value of design to clients and within organisations: the language and evidence executive conversations require.

  1. Week 02Design for Decision Making
  2. Week 08Organisation Design
  3. Week 09Measuring and Proving Value
Area 5 / Weeks 5 and 7Leading Teams and Learning Culture

Your relationship with your teams: facilitation skills and a clear approach to building a learning culture.

  1. Week 05Training Teams and Sharing Knowledge
  2. Week 07Teams, Ethics and Impact

What you will work towards

  • Declare your intention. Every week starts with an intention declared in writing, and ends with the result read against it.
  • Lead the five areas. Self awareness, future thinking, products and operations, explaining value, leading teams.
  • Carry the work to the last mile. Twelve workshop canvases on the live board, from the futures map to the roadmap.
  • Prove the value. Close each cycle with the Proof of Transformation and carry the residual into the next week.

The five learning areas

  • Declared Intention
  • Self Reflection
  • Intentional Processing
  • Future Scenarios
  • Running Services
  • Digital Products and Assets
  • Automated Systems
  • People and Machines Working Together
  • Proving Where Value Comes From
  • Operations Run on Data
  • Running Workshops
  • Learning Culture